- Salmon fillet5 kg
- Shrimp 16/203 box
- Tuna loin4 kg
One order portal and app for three islands
Salty Seafood supplies seafood to restaurants, hotels and shops on Curaçao, Bonaire and Sint Maarten. Orders used to come in by WhatsApp. We built an order portal and app that send every order straight into their ERP.
The problem
Customers sent their orders by WhatsApp. Every message had to be read, checked and typed into the ERP by hand, which took time and caused mistakes. On top of that, every customer has its own price list, every island its own administration, currency and units, and fresh products have a weekly order deadline.
What we built
- An order portal on order.saltyseafood.com, in English, Dutch and Spanish
- A native app in the App Store and Google Play, with push notifications
- Each customer sees the prices from their own price list in the ERP
- Island rules built in: own administration per island, USD on Bonaire and Sint Maarten, pounds on Sint Maarten
- Fresh products ordered before Monday 16:00 are delivered that Friday
- Every Monday at 16:00 the team gets an email with the fresh totals
How it works
- Step 1
Log in
The customer logs in and sees their own prices.
- Step 2
Order
They order in the app or the portal, with a delivery date and note.
- Step 3
Into the ERP
The order lands in the right island's ERP, ready for picking.
- Step 4
Plan
On Monday the team knows exactly how much fresh product to buy.
Screens
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Screenshot followsResults
- Orders no longer come in as WhatsApp messages that get lost or misread
- Nothing gets typed over, so fewer mistakes in picking and invoicing
- One app and one portal for three islands, each customer with their own prices